Justin Franks

Social+Civic Entrepreneur

Software Engineer

Cooperative Advocate

Justin Franks

Social+Civic Entrepreneur

Software Engineer

Cooperative Advocate

Blog Post

How to stop email from going to spam folders

January 13, 2021 Lessons

Stop your emails from landing in your customer’s Spam

To avoid being flagged as spam, you need to prove your email isn’t forged. On a custom domain, its up to YOU to set that up:

  • Ensure you are using the correct SMTP server with authentication – the correct SMTP server is the one defined by your email service’s SPF record
  • If you use a custom domain name for email, add an SPF record to your DNS zone file. The SPF is specific to your email provider, for example Google or MS Outlook.
  • If you use a custom domain name for email, add a DKIM record to your DNS zone file and upload your Domain Key (a digital signature) to, for example Google
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