Stop your emails from landing in your customer’s Spam
To avoid being flagged as spam, you need to prove your email isn’t forged. On a custom domain, its up to YOU to set that up:
- Ensure you are using the correct SMTP server with authentication – the correct SMTP server is the one defined by your email service’s SPF record
- If you use a custom domain name for email, add an SPF record to your DNS zone file. The SPF is specific to your email provider, for example Google or MS Outlook.
- If you use a custom domain name for email, add a DKIM record to your DNS zone file and upload your Domain Key (a digital signature) to, for example Google